VIGIL
Player Intelligence Platform
VIGIL is the player intelligence platform for land-based and iGaming operators — combining game integrity analysis, behavioural profiling, responsible gambling signals, and global intelligence into one system.
88 data points. 8 behavioural archetypes. Real-time AP detection. RG signal engine. Global intelligence feed across 17+ jurisdictions. Every confirmed assessment is immutable, attributed, and audit-ready.
Platform Capabilities
Player Assessment
Statistical deviation analysis (SD / Z-score), risk scoring 0–100, and risk classification (LOW / MEDIUM / HIGH / CRITICAL). Game-calibrated templates for Roulette, Baccarat, Blackjack, Three Card Poker, UTH, Casino Stud, and Craps.
Behavioural Profiling
Eight player archetypes derived from session patterns: Controlled · Recreational · Chaotic · Volatile · Bonus-Driven · Grinder · Dormant. Archetype drives the commercial and RG response — not just the compliance action.
88 Data Points
Session behaviour, financial signals, game behaviour, device and access, activity timing, responsible gambling indicators, commercial intelligence, and operator/venue data — all mapped to AP, RG, and behavioral analysis.
AP Detection
Baccarat banker bias detection (flagged >75% Banker), Blackjack basic strategy confirmation, Roulette sector bias analysis, bet ramping pattern detection, and shuffle entry/exit timing — across all game types.
RG Signal Engine
Loss chasing indicator, deposit velocity monitoring, night session rate tracking (>25% = flag), at-risk composite score, self-exclusion status, and limit breach detection — derived automatically from assessment data.
Commercial Intelligence
Dormancy risk score (30-day churn likelihood), bonus dependency ratio, next best action recommendation, wallet share estimate, and NGR velocity — the commercial layer that turns compliance data into revenue intelligence.
Intelligence PDF
Full intelligence-grade PDF export: Intelligence Profile page first (behavioral archetype, financial signals, RG signals, AP integrity bar), followed by full statistical analysis, session data, integrity questionnaire, and assurance statement.
Immutable Records
Every confirmed assessment is locked with an assurance statement, operator attribution, timestamp, and unique reference. Corrections create versioned records. Full evidential integrity — defensible under regulatory scrutiny.
Intelligence Profile
Every player has a full intelligence dossier — not just a report. Updated automatically with every confirmed assessment.
Not just a report tool — a complete player intelligence dossier.
Deployment Options
Land-Based
- CRM integration or manual player data entry
- Officer review flows with sign-off
- Game-specific templates for every table product
- Electronic shoe integration — roadmap
iGaming
- API ingest — real-time session events
- Device, OS, and timing signals captured automatically
- Bonus dependency and commercial signals
- Cross-platform player profiles
Omni-channel
- Unified player profiles across venues and platforms
- Behavioural continuity land-based ↔ online
- Single compliance record regardless of channel
- Global intelligence layer across all operations
Platform Modules
Intelligence Dashboard
Live KPIs — active players, AP flags, HIGH/CRITICAL counts, recent activity feed. The operational view of your entire player intelligence picture.
Player Intelligence Profile
Four-panel intelligence dossier per player: behavioral archetype, financial signals, RG indicators, AP & integrity summary. Derived from every confirmed assessment.
Assessment History
Full searchable archive of every confirmed assessment. Filter by risk level, game type, or operator. Multi-session merge for repeat subjects.
Global Intelligence Feed
Real-time visualisation of platform activity across jurisdictions — player behavioural profiles, traffic flows, AP flag rates, and compliance alerts. Land-based, iGaming, and omni-channel views.
Notifications
HIGH and CRITICAL risk alerts visible to all licensed operators. Enriched content: Z-score, strategy flags, recommended action. Officer sign-off clears alerts automatically.
Administration
User management, data retention policy, access logs, Global Intelligence Feed launcher, and system configuration. Master-role only.
Example Use Case
A Baccarat player has visited six times over three months, consistently winning above expectation. The surveillance officer opens VIGIL and pulls up the player profile — previous sessions, risk trajectory, and the Intelligence Profile showing 78% Banker bias across all sessions. They confirm a new Player Assessment: the system calculates Z-score 3.4σ, classifies HIGH risk, surfaces the AP detection flag, fires a notification to all operators, and generates an immutable intelligence PDF — Intelligence Profile first, full assessment behind it. The whole process takes minutes. The documentation is bulletproof.
Technical
Request Access
VIGIL is available to licensed casino operators. Contact us to discuss your operation and activation requirements.